Terms of service

Terms and Conditions of Service – Hebán

Introduction

This website is operated by Hebán, a registered trademark owned exclusively by NM2F SNC Benefit, a company legally registered in Italy with its headquarters in Milan. The terms "we", "us", or "our" refer to Hebán/NM2F SNC Benefit.

Access to and use of this website, as well as the purchase of products offered, implies full and unconditional acceptance of these Terms and Conditions of Service, which are drafted in compliance with applicable Italian and European legislation, in particular Legislative Decree 206/2005 (Consumer Code) and Legislative Decree 70/2003 on electronic commerce.

Hebán is committed to operating in accordance with the principles of transparency, legality, and sustainability, reducing environmental impact and promoting a culture of conscious consumption.

1. Use of the Website and Services

By accessing our website or making a purchase, you declare that you:

  • Are at least 18 years old or legally authorized to enter into binding contracts;

  • Will use our products and services only in accordance with the law;

  • Will not transmit harmful, fraudulent, or technically damaging content.

We reserve the right to refuse or suspend the provision of services to users who violate these Terms.

2. Product Information

All products available are described with the utmost accuracy.
Images and colors may vary slightly due to screen or device settings.

Availability and prices of products may change without notice.
Hebán reserves the right to modify or discontinue the sale of any product at any time.

3. Orders, Payments, and Billing

An order is considered accepted only after payment has been confirmed.
Hebán reserves the right to cancel any order deemed unusual, fraudulent, or non-compliant with these Terms.

Customers are required to provide accurate and up-to-date information at the time of ordering.

4. Right of Withdrawal and Refunds

Hebán recognizes the right of withdrawal within 14 days from receipt of the product, as provided by Articles 52 et seq. of the Consumer Code.

Conditions and procedures are outlined on the page:
👉 Returns and Refunds (insert link to dedicated policy)

Return costs are borne by the customer, unless the product is defective or incorrect due to Hebán’s error.

5. Limitation of Liability

Hebán does not guarantee that the website or its contents are free of errors or viruses.
Use of the site is at the user’s own risk.
We are not responsible for any direct, indirect, or consequential damages resulting from the use of the site or products purchased, to the fullest extent permitted by law.

6. Intellectual Property

Hebán® is a registered trademark owned exclusively by NM2F SNC Benefit.

All content on the website (texts, graphics, images, logos) is protected by copyright and intellectual property laws.

Reproduction, distribution, or unauthorized use of any content is strictly prohibited.

7. Sustainability and Responsible Use

Hebán operates in full respect of the environment and human rights throughout the supply chain.

We encourage customers to limit waste, make conscious purchases, and reduce unnecessary returns.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by Italian law.

Any dispute shall be submitted to the consumer's court of jurisdiction, as provided by Articles 33 et seq. of the Consumer Code.

9. Changes

We reserve the right to update these Terms at any time.

Changes will take effect upon online publication. Continued use of the website constitutes implied acceptance of the updated Terms.

10. Official Contacts

For legal and administrative communications, you may contact us at:

📧 Email: info@heban.it
📮 Certified Email (PEC): nm2f@legalmail.it

📍 Registered Office:
Via Gabrio Serbelloni 4
20122 Milan (MI), Italy